Reputation watch — the ratings services
A company’s reputation is a composite of many factors. Often, one of the contributing factors to a company’s reputation within the financial community and publicly is the company’s credit or bond...
View ArticleEt tu America?
Princeton economist Paul Krugman opines in a March 29th New York Times column America the Tarnished, “The financial crisis has had many costs. And one of those costs is the damage to America’s...
View ArticleNo such thing as “personal” when it comes to CEO reputation?
What happens after big-name CEOs leave their jobs? Do their reputations recover over time if they are fired or leave under pressure? How should they re-enter the public dialogue? The ousting of GM’s...
View ArticleGoogle: from nimbus to NIMBY
One of the reasons Google has the best reputation of any company on the globe is that the majority of customers don’t get a bill in the mail for using Google’s terrific products every day. It’s hard...
View ArticleLawyers catch a break
When was the last time you heard a lawyer joke? In surveying the reputation landscape following a year of upheaval in the global economy, it is clear that the financial industry has taken a...
View ArticleMistakes are for the fearless
One of the most demanded virtues of leaders in the public realm, be they politicians or corporate leaders, is consistency. Consistency is a preamble to trust. And trust is a prerequisite for a good...
View ArticleThe environment for reputation: Optimism and the limits of reality
The past year has provided sharp lessons about the consequences of taking an overly optimistic view of financial risks. Reputation is a key element in understanding risks of several types, so it is...
View ArticleWorth reading: Privacy as currency and the price of reputation
If you want to follow an emerging issue in reputation management, the growing conflict at the intersection of business interests and privacy rights is ripe for some drama. Those who manage the...
View ArticleFinancial Services Reform: What’s the Endgame?
ReputationPoint contributor, Franz Paasche, participated in a recent discussion entitled “Financial Services Reform: What’s the Endgame?” offering his insights into the rebuilding of the industry’s...
View ArticleToyota and the emerging challenges of global reputation management
NOTE: The following article, written in March 2010, was excerpted and published in the May 2010 issue of the Japanese magazine — Kohokaigi. It will be many months before we can objectively assess the...
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